Delivery & Returns

Gallery Watches makes every effort to deliver e-commerce orders as quickly and conveniently as possible. With every watch being made to order, and to maintain the high quality standards we pride ourself on, please allow for up to a month for orders to be shipped.

We understand that every individual may have different experiences with couriers depending on their location. To ensure your experience is as good as possible, we give you the option of 5 respected couriers to choose from:

  • DHL Next Day
  • DPD
  • Evri Next Day
  • Royal Mail Tracked 48
  • Yodel

Once your order has been processed, you will receive an email confirming your order has shipped.

To track your order, visit your GalleryWatches.shop account or contact our team by e-mail.

Please refer to your shipping confirmation email for exact delivery details.

Returns

If for any reason you change your mind or are not satisfied with your purchase, you may return your purchase to Gallery Watches within 28 days of receipt. Please note that with the exception of faulty products, all goods must be returned unused and in pristine condition with the original manufacturer's packaging. We cannot accept the return of items, which have been used and are not in a resalable condition. You are required to take reasonable care of the item(s) whilst under your control. This does not affect your statutory rights. For more information on returns, refer to our refund policy.